This website wildyarn.com.au is made available to you (herein known as “the Purchaser”) pursuant to these trading terms and conditions which are legally binding. These terms and conditions are laid out in full. Please read through these carefully before making any purchase from this website. Your subsequent purchase will indicate your full acceptance of these terms and conditions. These terms and conditions may be modified from time to time and your continued use of these sites and any subsequent purchases made shall signify your agreement to be bound by any changes.

Wildyarn.com.au cannot guarantee and accepts no liability in regards to the availability of stock and the time frame involved in delivering any goods pursuant to the Purchaser’s order. Wild yarn.com.au reserves the right to cancel any order without notice.

Wild yarn.com.au will deliver to most Australian addresses. Our chosen carriers require the delivery to be signed for by the Purchaser, unless the purchasers have provided an ATL (Authority To Leave). Any risk will pass to the Purchaser and or any other person who signs for the receipt of the delivery.

Wild yarn.com.au cannot accept responsibility for delays in delivery due to unforeseen circumstances such as natural disaster, strike or transport complications. The Purchaser is responsible for providing accurate delivery instructions and address details in writing. If the nominated courier is unable to deliver the Purchaser’s order due to either incorrect information provided by the Purchaser, a re-delivery fee may apply. This fee will be charged to the Purchaser’s credit card.

To the extent permitted by law, wildyarn.com.au shall not be liable for indirect or consequential losses or expenses suffered or incurred by the Purchaser in relation to the supply of goods. Wild yarn.com.au liability is limited only to the cost of supply or re-supply of goods in accordance with these terms.

Confirmation of your order will be sent to your e-mail address. The e-mail will reconfirm all delivery and shipping details. It is the purchaser’s responsibility to ensure that all information provided is accurate. We aim to ship within 1 to 2 business days however this may vary depending on demand at the time. Please contact us immediately should you need to make any changes to your order or if you require your order by a specific time. Once an order has been dispatched, no changes can be made.

wildyarn.com.au reserves the right to cancel any order at any time without notification.

We aim to ship online orders within one to two business days of the order being placed. Should you wish to cancel an order after payment has been accepted, please contact us via e-mail at hello@wildyarn.com.au Unfortunately, we are unable to cancel an order, once it has been dispatched. The order will then comply with our returns and exchange policy.